This article elaborates on fraud questions through looking at a number of whistle-blower reports that include the following:
- In what way does an organisation’s fraud risk management plan become alive through the implementation of a whistle-blowing hotline?
- Are the reports received via such a hotline of any value to the organisation?
- What would induce employees to use such an independent facility to report unethical behaviour?
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People generally report matters to a hotline in instances where:
- They observe the behaviour as wrong
- They believe that someone should do something about it
- They feel an obligation that it should be them who should say something
According to the Ethics Resource Centre (“Inside the Mind of a Whistle-blower”), whistle-blowers are motivated to report for a number of reasons:
- It is perceived as a “big-enough crime”
Keeping quiet would cause harm to people
The problem is ongoing
Keeping quiet would cause further harm
The company didn’t do anything about the internal report – and thus it is reported externally
Keeping quiet would get them into trouble