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Deloitte’s second global mobile consumer survey reveals that connectivity is core

This report presents the results of a survey conducted amongst 26,690 mobile consumers in 15 countries, including South Africa. I have provided a forward below and a link to download the full report upon request.

The state of the global mobile consumer – Connectivity is core

The importance of mobile connectivity in our lives is growing each year. While the simplicity of a single device may be desirable, consumers are acquiring an increasing number of devices whose utility is a function of their ability to be connected. With the demand for a widening array of devices unlikely to satiate in the near future, a growing proportion of devices will become connected. Connectivity becomes core functionality as it adds value to devices and to content.

Deloitte’s second global mobile consumer survey provides a unique insight into the mobile consumer behaviour of 26,960 respondents across 15 countries. The survey’s scope ranges from quantifying ownership of devices to understanding how these are being connected and used. Other areas covered are: LTE (Long Term Evolution), apps, NFC (Near Field Communication), tariffs and billing and mobile advertising.

The state of the global mobile consumer report provides a view of some of the key trends that the survey results have revealed, both by looking at the individual country picture and at the consolidated global level.

Download the article . . . . The state of the global mobile consumer – Connectivity is core

If you require a more detailed discussion around the survey results, contact the Deloitte South Africa Technology, Media and Telecommunications lead, Mark Casey, at mcasey@deloitte.co.za. More information and resources is also available on the Deloitte South Africa TMT website

Do you have any comments? Do you have any questions? Do you require additional information? Would you like to speak to one of our TMT specialists? We would love to hear from you.

 

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David Graham

1 Comment

  • It’s going to be interesting to see how efficiently LTE is rolled out here and the demand from the South African market for adopting LTE devices in the near future… We can only hope for good customer experience from the providers. No surprise to find that 48% of South African survey respondents would prefer an unlimited package offering them access to services they use the most, while being able to control their usage.

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